Need to Return or Exchange?
We offer free domestic returns and exchanges! You have 30 days to receive a full refund to your original form of payment. Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item. Please note all items must be unwashed and unworn in order to receive credit in any form. Items that do not meet these requirements are not eligible. Simply choose one option below and follow the instructions to initiate your return or exchange.
Some Helpful Answers
Need to return or exchange?
We offer free domestic returns and exchanges for items purchased at mizzenandmain.com or at a Mizzen+Main store! You have 30 days to receive a full refund to your original form of payment. Items that are beyond the 30-day policy have up to 90 days to receive store credit or be exchanged for another item. Please note all items must be unwashed and unworn in order to receive credit in any form. Items that do not meet these requirements are not eligible. Simply visit returns.mizzenandmain.com and follow the instructions to initiate your return or exchange.
Please note that at this time mask and boxer purchases are not eligible for returns or exchanges.
Main Sale Purchases: All Main Sale purchases are final sale, and can only be exchanged or returned for store credit. If you have questions about Main Sale purchases, please contact our support team.
Retail Partner Returns: The best way to handle a return for purchases made through any of our partner retailers is to take your item back to the original retailer. Our Customer Experience team is only able to accept returns for items purchased from mizzenandmain.com, or a Mizzen+Main retail store location.
GMA Deals & Steals: If you purchased on Good Morning America's Deals & Steals and would like to return or exchange your item please visit our Deals & Steals return portal.
How long will my refund take to be received?
Once we receive your returned items, your refund will be processed within 2 business days. Refunds may take an additional 2 business days to post to your account.
How long will it take to get my exchanged item(s)?
After you process your exchange online, we’ll place the order immediately and get you your items. We also offer exchanges in our Mizzen+Main stores.
How do I return a gift?
Please go to our "Return/Exchange Online" page and follow the instructions under "Returning or exchanging a gift?".
What if my items are received damaged or defective?
Email us! We’ll make it right! info@mizzenandmain.com
What if I don’t live in the US and need to return / exchange?
We do not offer complimentary international returns at this time. Please email us at info@mizzenandmain.com to receive further instructions.
Can I please just speak with a human instead?
Of course! Our amazing (although small) customer service team is readily available to answer any questions you may have. Shoot us an email at: info@mizzenandmain.com - or call us: 877-958-9626.
Need to return/exchange in person?
If your purchase just doesn't work out for you, no worries! Simply grab your packing slip and items, and head over to a Mizzen+Main store and we will gladly handle your return. Don’t have your packing slip? No worries! Just give our store associates your name and email address.
In-person return is not available for gift returns. If you are returning a gift, please return/exchange online.
Mizzen+Main Stores
Any of our branded stores across the US will gladly assist your Mizzen+Main return or exchange. Visit our stores page to find the location nearest you.
Find a Mizzen+Main StoreWeb Accessibility Statement
General
Mizzen and Main LLC cares about all of our customers and is committed to facilitating and improving the accessibility and usability of its Website, www.mizzenandmain.com (the "Website"), ensuring that our Website services and content are accessible to persons with disabilities including, but not limited to users of screen reader technology. To accomplish this, Mizzen and Main LLC has partnered with UsableNet Inc ("UsableNet"), a leading web accessibility consultant, by implementing its technology that will enable and maintain accessibility in-line with the Web Content Accessibility Guidelines (WCAG), which also brings the Website into conformance with the Americans with Disabilities Act of 1990.
The initial accessibility work has been completed (where testing has been performed both with automatic accessibility testing tools and users of screen readers to identify issues) and remediation has been applied. UsableNet will continue to monitor the Website and make accessibility updates when needed. Users can "Enable Accessibility" via the link at the top of the site navigation and always get the accessibility enabled enhancements ensuring equal access to all features and functions.
Disclaimer
Please be aware that our efforts to maintain accessibility and usability are ongoing. While we strive to make the Website as accessible as possible some issues may be encountered by different assistive technology as the range of assistive technology is wide and varied. We appreciate your understanding.
Contact Us
If, at any time, you have specific questions or concerns about the accessibility of any particular web page on the Website, then please contact us by e-mail at info@mizzenandmain.com or by phone at 877-958-9626. If you do encounter an accessibility issue, then please be sure to specify the web page and nature of the issue, and we will make all reasonable efforts to make that page or the information contained therein accessible for you. Thanks for visiting.